Refund and cancellation policy

What you buy

Plus is a day pass, paid once (₹150 (UPI or an Indian card)). It starts the moment the payment goes through and ends a day later. Buying it again while it is running adds another day to the end.

Monthly is the monthly plan, paid once (₹5,000 (UPI or an Indian card)): everything in Plus for a month from the moment of payment, with the day's hours as a graph and the morning line by e-mail. Buying it again while it is running adds another month to the end. Buying Monthly while a day pass runs starts the month now; the pass's remaining time is added to the end.

Cancelling

There is nothing to cancel: neither plan renews by itself, so you are never charged again unless you choose to buy again. When a plan ends, your account simply returns to the free plan, and your chart, people and history stay. The morning mail stops with the month; the switch stays as you left it.

Refunds

If a plan is not right for you, write to hello@astral-mandala.com within 7 days of the payment with the e-mail address of your account, and we will refund it in full. After 7 days a plan is not refundable, except where the law requires it or where the service did not work for you — tell us, and we will look at it fairly.

A charge you do not recognise, or a payment taken twice, is always refunded.

How refunds are paid

Refunds go back to the way you paid: through Razorpay for UPI, Indian cards, netbanking and wallets, or through Stripe for international cards. Razorpay refunds usually reach you in 5–7 working days; Stripe refunds in 5–10 working days, depending on your bank. When a plan is refunded, it ends at once.

Questions

Write to hello@astral-mandala.com — see Contact.

Last updated: September 2026.